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Investment is critical to your company’s success

The stock market is slowly recovering, the Dow Jones Industrial Average hit a five-year low in October 2002, unemployment is also falling, and there is at least limited optimism about the future for many companies – what does the future hold?

The challenge now is investing a company's resources successfully for the future while learning from past experiences. Business surveys have proved that there have been failed IT investments, failed mergers and acquisitions, failed human resource management, failed offering of services, and failed research development efforts from the late 1990s to today. There has been a similar trend in these failures, such as the loss of several factors like efficiency, career growth opportunities, incentives and the desire to invest in their company’s future! It seems as though managers today just look at everything as “expenses” – and conjure up a fear to spend. Simultaneously, most companies need to generate revenues to survive – let alone prosper. Growth in revenue and profits are accomplished by investing in capital goods (equipment, computers) and people (employees). Avoiding these investments might be a narrow minded way to manage any company.

Research studies have shown that many companies, both publicly traded and closely held, are not making investments for the future, or even attempting to improve efficiency today. Although data on spending for the last part of 2002 was very encouraging, surveys of executives indicated that overall investment activity is likely to be very volatile, particularly when interest rates rise. Statements by business leaders say they are "still waiting" for capital spending to pick up and "don't see" the need to hire more employees, indicates that investment activity is likely to remain relatively low, particularly when compared to the late 1990s.

Of course some companies are beginning to invest, but these companies are the exception, not the rule. With the exception of a selected set of companies in a few economic sectors, companies are not investing in capital equipment and goods to enable greater efficiencies and growth. The decline involves much more than just technology-related investments; it is pervasive across nearly all types of capital goods and equipment.

Employment growth is also at a down. In the past many of us felt that we could leave our jobs and find something better relatively quickly, however today most people are happy just to have a job. Layoffs continue to spread, and even profitable companies are cutting back on employees. Where will it end? People today are concerned about the future, and with good reason, particularly after suffering the pain of a downfall in the economy. No one wants to waste their money while difficult economic times are still fresh in their minds. Nothing focuses the mind like fear, and the reminder of pain from recessions past is present in our thoughts.

Corporate decision makers apply the same logic to business investments - the hangover, long and painful, is still with us; it just seems to make sense to delay or avoid investments for growth and efficiency right now. The concern is survival, not growth. Finance departments at many companies seem to know only one word – no – a response taken to critical investment requests.

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